1: Technical Support.
The complete process – from ordering to shipping, to the division of labor makes us more professional. TSWAYS has established a complete management system from initial consultation, program design, on-site inspection, production preparation, shipment to after-sales feedback, effectively ensuring the rapid and timely transmission of information, and providing professional services and support by the right people at the right time.
2.Enginers
According to TSWAYS’s business coverage, we have established strong engineer teams and divided them into several parts according to the businesses. Each team consists of young, middle-aged, and old engineers, fully satisfying business requirements and fulfilling talent cultivation objectives.
3. pre-sale support.
At TSWAYS, we adhere to the principle of providing each client with a specific design solution. Relying on the professional knowledge of the sales manager and the principle of service throughout the product life cycle, we help customers solve problems in procurement, operating cost accounting, operation management, and after-sales service acquisition, help customers improve profitability, and achieve sustainable business development.
Online Service Team
Wherever you are, domestically or abroad, you can contact us at any time because TSWAYS has established an online consultation service team consisting of more than 10 persons who provide 365 days×24 hours of services for customers.